Payment information

HOW CAN I PAY FOR MY ORDER?

We all know it: paying is the least fun part of online shopping. Still, we try to make sure that our products are worth your money and that you will enjoy them!
At My Teddie you can pay 100% securely.

WHICH PAYMENT METHODS DOES MUKKI THE LABEL ACCEPT?

We like to make it as easy as possible for you to complete an order with us.
You can at Pay for My Teddie with different payment methods.
You can choose from: iDeal, PayPal and the My Teddie gift card.

MY PAYMENT FAILED. WHAT NOW?

Of course, it can happen that something goes wrong with your payment. How do you know for sure that it has been received correctly, for example after you have received an error message? We recommend that you
look at your own bank statement to see if the amount has been debited. If the payment is successful, you can assume that the order has also been received correctly. If you would like to have it checked, you can contact our customer service. This can be done by email to info@myteddie.nl
They will check for you whether the payment has been correctly entered into the system.

WILL I RECEIVE A CONFIRMATION OF MY PAYMENT?

Great that you have placed an order! You will receive an order confirmation within an hour at the email address you provided. Unfortunately, these emails sometimes end up in your spam/junk mail box. We advise you to check there. If the payment is successful, you can assume that the order has also been received correctly. If you would like to have it checked, you can contact
contact our customer service. This can be done by email to info@myteddie.nl
They will check for you whether the payment has been correctly entered into the system.